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Time for a New Approach to Motivating Millennials

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No matter where I work in the world, the question of motivating Millennials seems to pop up. Understandable, since this group of 16-37-year-olds constitutes the largest segment of the world’s current and future labor force (35% in the U.S.). The problem is, thinking about motivation based on generational differences has become a bright, shiny object distracting us from the truth about Millennials and motivation. Read why in my SmartBrief  »  Read More

How would you respond to losing your desk?

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Imagine you have worked in the same work setting for years. Now you learn that your company is moving to an activity-based work (ABW) environment—also referred to as “hot-desking.” No more desk, let alone your own office or cubicle. No desktop computer with sticky notes reminding you to smile.  Now, each morning you will go to your assigned locker, gather your “stuff,” and find a place to work in a free-seating setting where… (click here to learn  »  Read More

Speaking in Russia — a lesson in reaching across divides

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The CEO of the Russian branch of a major world bank asked me to speak to 40 of his top leaders. Back in 2016, with my book just released in Russian, I had worked with this same group, so perhaps it was a feeling of acceptance and familiarity that lured me into a blunt — and potentially risky — conversation about personal responsibility and values. From my soap box, I preached on the importance of ethical leadership—but also the role of an individual’s moral responsibility. Then  »  Read More

Do You Encourage People to Ask for Help?

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A recent—and thrilling—life experience compelled me to share a personal story in this month’s SmartBrief blog. Motivation science helps explain what happened, but even without the science, I hope you might be prompted to ask for help when you need it. I also hope you might encourage those you lead to ask for help. You all have much to gain beyond increased productivity as you experience the joy of interdependence and contributing to the welfare of  »  Read More

How to Sell Your Solutions

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Your boss delegated an important project to you. Flattered to be trusted with the assignment, you also have grave concerns because of other priorities and limited resources. What do you do? Smile insincerely as you mumble obscenities under your breath. Lament that your manager doesn’t have a clue about what it takes to do your job. Dive in and hope for the best. Complain to your coworkers in the lunchroom. Implement Proactive Problem Solving—a tried and true technique for selling your  »  Read More

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