When the young, wildly successful entrepreneur shared his devastating news with me, I was able to go beyond an empathetic conversation. We had a motivation conversation that helped him face his fear. Afterward, I wondered why that conversation went so much better than others I’ve had in the past. This short video reveals part of the answer. And you can read more of the story in my blog post  »  Read More

We have an unprecedented opportunity to transform the workplace. But if you are a leader, you cannot hope to affect positive change until you challenge outdated beliefs that undermine your good intentions. This video exposes how one popular belief endangers your attempt to be a servant leader and provide people with the support they so desperately need right now. If you want to learn more, check out my SmartBrief blog  »  Read More

People can have two reactions when asked to comply with a request or rule: reflective or reflexive. My video explains why so many people react reflexively using justifications for their decisions without understanding their values or the implications of their choices for their own health and well-being, let alone other people’s. You’ll learn about a phenomenon called “compensatory need satisfaction.” Given what’s happening in today’s world, I think you might find this a significant  »  Read More

Leadership is not only complex—it’s five times harder than you thought it would be. Learn why you need to consider leadership a serious practice in my blog  »  Read More