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Speaking in Russia — a lesson in reaching across divides

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The CEO of the Russian branch of a major world bank asked me to speak to 40 of his top leaders. Back in 2016, with my book just released in Russian, I had worked with this same group, so perhaps it was a feeling of acceptance and familiarity that lured me into a blunt — and potentially risky — conversation about personal responsibility and values. From my soap box, I preached on the importance of ethical leadership—but also the role of an individual’s moral responsibility. Then  »  Read More

Do You Encourage People to Ask for Help?

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A recent—and thrilling—life experience compelled me to share a personal story in this month’s SmartBrief blog. Motivation science helps explain what happened, but even without the science, I hope you might be prompted to ask for help when you need it. I also hope you might encourage those you lead to ask for help. You all have much to gain beyond increased productivity as you experience the joy of interdependence and contributing to the welfare of  »  Read More

How to Sell Your Solutions

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Your boss delegated an important project to you. Flattered to be trusted with the assignment, you also have grave concerns because of other priorities and limited resources. What do you do? Smile insincerely as you mumble obscenities under your breath. Lament that your manager doesn’t have a clue about what it takes to do your job. Dive in and hope for the best. Complain to your coworkers in the lunchroom. Implement Proactive Problem Solving—a tried and true technique for selling your  »  Read More

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