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The 2nd Crucial Question Leaders Need to Ask Every Day

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Last month, we explored the importance of the 1st crucial question: What choices did you make today? Now, imagine a sales manager asking a sales rep this second crucial question: What did you find meaningful about your work today? I know hard-driving sales managers who consider this type of question “soft” or even “corny.” But I challenge them—and you—to consider what might be different at Wells Fargo had managers asked such a question. What makes asking about meaning so crucial?  »  Read More

Consider This: Wells Fargo Scandal Was Orchestrated Fraud

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On September 20, Wells Fargo CEO, John Stumpf denied orchestrated fraud after his retail sales organization opened more than 2 million fake accounts. Hundreds of people will be fired, maybe thousands. Millions of dollars will be lost along with who-knows how many current and potential future customers as well as Wells Fargo’s reputation as a trustworthy organization. But, I disagree. What happened at Wells Fargo is orchestrated fraud. Stumpf and his organization promoted a workplace defined  »  Read More

The 1st Crucial Question Leaders Need to Ask Every Day

The 1st Crucial Question Leaders Need to Ask Every Day thumbnail

Suggesting there are only three crucial questions a leader needs to ask people every day risks trivializing leadership. However, I’ve concluded that getting to the other side of a complicated topic with simple, elegant ideas that a leader can actually put into practice is worth the risk. That’s why I’m attempting the challenge of distilling 25 years of studying, researching, and teaching motivation science into three crucial questions leaders need to ask daily. I shared those three  »  Read More

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