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The 3rd Crucial Question Leaders Need to Ask Every Day

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In previous posts, I’ve written about asking crucial questions to help satisfy the basic psychological needs every human being requires for thriving at work … 1st Crucial Question: Encourage autonomy by asking “What choices did you make today?” Acknowledging that you have boundaries you need to work within, what choices do you have within those boundaries? Upon reflection, what choices could you have made that you didn’t? 2nd Crucial Question: Deepen relatedness by asking “What  »  Read More

An Issue from This Political Season That Might Unleash Positive Energy

An Issue from This Political Season That Might Unleash Positive Energy thumbnail

The current Presidential campaign may turn you off, but it has brought an important issue to the fore that has the potential for unleashing positive energy in the workplace. Last week, Michelle Obama gave an impassioned speech at a rally in New Hampshire. I don’t know the personal history that moved her to speak so emotionally about the issue of sexual assault, but I resonated with her words from my own experience. While flying with my business partner (I’ll call him Bob) to work on an  »  Read More

The 2nd Crucial Question Leaders Need to Ask Every Day

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Last month, we explored the importance of the 1st crucial question: What choices did you make today? Now, imagine a sales manager asking a sales rep this second crucial question: What did you find meaningful about your work today? I know hard-driving sales managers who consider this type of question “soft” or even “corny.” But I challenge them—and you—to consider what might be different at Wells Fargo had managers asked such a question. What makes asking about meaning so crucial?  »  Read More

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