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Creating a Great Work Environment

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Can you think of the best experience you ever had in a work environment? How would you describe it? How about the worst work experience? How would you describe that time? To understand the dynamics underlying the best and worst working experiences, identify a major goal or project you were working on in the best of times. Then, diagnose your development level on that goal. Which of these four levels of development best reflect your competence and commitment on the goal or  »  Read More

How to Identify Someone’s Values

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“I wish I could just ask him for his credit rating, type of car he drives, and his BMI (body mass index)”, my friend Deborah once said. This was her clever way to screen a potential online dating candidate. For Deborah, asking about those items would clue her into his values regarding responsibility and financial security, status and health. While she was just joking, she tapped into my theories on values and how to identify them. Aligned values are key to building meaningful  »  Read More

How To Make Incentives Work

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The VP of sales whispered to me, “I’m about to be embarrassed.” I looked at him quizzically. He continued, “I’m about to announce the incentive plans for selling our new product. I didn’t realize you’d be here. I know how you feel about incentives.” I nodded in agreement. I am an outspoken, and published, advocate for the body of evidence proving how detrimental external rewards are on performance. Whispering back, I asked, “Why are you offering incentives?” I could read the  »  Read More

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